We strongly believe that the Bluebird Prepaid Debit card is one of the best on the market and since it arrived about two years ago, it has really revolutionized the market and made the competition – like green dot, Vanilla Visa and Rush Card to pay attention and offer better choice and options to their customers. Here is a Video describing what the card is all about:
The American express bluebird card is a prepaid debit card that is issued in conduction with Walmart Stores. If you visit a Walmart location and go to their money services area, you have probably seen the bluebird starter kits being sold for $5 and heavily promoted and prominently displayed. You have probably also seen their commercial on TV or online especially on YouTube. During the span of about 2 years this card has gone one to become one of the most popular prepaid cards out there due to the fact that it comes with very little fees and is convenient.
However, the true test of any prepaid card is how good their customer service is and most importantly live customer support when you want to speak to a human. This is important because there are several issues that can get very frustrating with prepaid debit cards where having great customer service will make a huge difference. For example all these cards advertise their direct deposit feature but this is where customers have the most question. For example, when is the money deposited? Another question is how long it takes to set up the process and when it begins to accept your paycheck.
Most of these companies will tell you to read their FAQ online or watch a video online to walk you through the process but that can be annoying and not everyone is technologically savvy to navigate online help resources. That is why it is important to speak to a human on the phone so you can get help right away and go about your business without spending countless amounts of time trying to find an answer to a question that a human can tell you quickly. So, when we look at American Express Bluebird Customer Service, we are trying to determine if they are living to the hype.